Terms & Conditions for English Confidence Pro

These Terms & Conditions (“Terms”) govern the use of our website www.englishconfidencepro.com (“Website”), our applications (“Application”), and any products or services related to the Application, Website, or courses (“Services”).

These Terms are between English Confidence Pro (“Company/We/Us/Our”) and its users (“User/You/Your”).

By accessing or using the Application, Website, or Services, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms or our Privacy Policy, please do not use our Application, Website, or Services.

Our Application and Services are accessible only through registration or subscription. Unauthorised use is strictly prohibited.

1. Intellectual Property Rights

  • All content (including software, text, images, graphics, videos, scripts, and audio) within the Website, Application, and Services is proprietary to English Confidence Pro.

  • Unauthorised reproduction, modification, or distribution is strictly prohibited without prior written consent.

  • You acknowledge that the Company retains all intellectual property rights, including trademarks, copyrights, logos, and service marks.

  • Any third-party content used is legally obtained. You may not use such content without authorization.

2. Permitted & Prohibited Use

Our Website, Application, and Services are for personal and non-commercial use only. You may not:

  • Copy, modify, distribute, or display any content from the Website, Application, or Services.

  • Remove copyright or proprietary notices.

  • Use Services for commercial purposes, unauthorised promotions, or advertising.

Strictly prohibited activities include:

  • Sharing unlawful, defamatory, abusive, obscene, or objectionable content.

  • Harassment, threats, or impersonation.

  • Uploading malware or attempting unauthorised access.

  • Violating applicable laws or infringing upon others’ rights.

3. User Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to notify the Company immediately of unauthorised account usage.

  • English Confidence Pro is not liable for unauthorised access resulting from your negligence.

4. Limitation of Liability

  • We do not guarantee uninterrupted or error-free access to the Services.

  • The Company is not responsible for indirect, incidental, or consequential damages arising from use or inability to use our Services.

5. Termination & Suspension

  • The Company reserves the right to terminate or suspend your account if you violate these Terms.

  • Termination may occur without prior notice, and the Company shall not be liable for losses incurred.

6. Amendments

We may update these Terms periodically. Continued use of our Services constitutes acceptance of the revised Terms.

7. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of Bangladesh. Any disputes will be resolved in the courts of Dhaka, Bangladesh.

8. License & Permissions

  • By submitting content (assignments, comments, feedback) through our Services, you grant English Confidence Pro a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content for educational purposes.

  • This license continues even after account deactivation unless prohibited by law.

9. Accuracy & Modifications

  • While we strive to provide accurate, up-to-date information, occasional errors may occur.

  • The Company may update course content, fees, or services without prior notice.

  • We are not responsible for reliance on outdated or incorrect information.

10. Third-Party Content & Links

  • Our Website may contain links to third-party resources. These do not imply endorsement.

  • English Confidence Pro is not responsible for third-party content or privacy practices.

11. Educational Purpose & Limitations

  • Our materials and services are designed to support IELTS and English learning but do not guarantee admission to institutions, exam success, or specific results.

12. User-Generated Content

  • Users may share content (comments, posts, feedback).

  • The Company reserves the right to review, edit, or remove user content if it violates these Terms.

  • English Confidence Pro is not liable for user-generated content.

13. Communication & Contact

  • By registering, you consent to receive communication from us via email, SMS, or phone regarding courses, updates, and promotions.

  • You may opt out of marketing messages at any time.

14. Service Terms & Access Restrictions

  • Access to courses requires registration and payment (where applicable).

  • We may modify, discontinue, or restrict access to certain services at our discretion.

15. Device Compatibility

  • Users are responsible for ensuring their device and internet connection support our Application/Website.

  • We are not responsible for technical issues caused by incompatible devices.

16. Eligibility

  • Users under 18 must have parental/guardian consent to use our Services.

  • Unauthorised use by minors may result in account termination.

17. Indemnification

You agree to indemnify and hold harmless English Confidence Pro and its staff from any claims, damages, or losses arising from your use of our Services or violation of these Terms.

18. Disclaimer of Warranties

Our Website, Application, and Services are provided “as is” without warranties of any kind. We disclaim all implied warranties including accuracy, timeliness, and completeness.

19. General Provisions

  • Legal notices will be sent to your registered email.

  • These Terms, along with our Privacy Policy, form the entire agreement between you and English Confidence Pro.

  • If any part of these Terms is unenforceable, the rest will remain valid.

20. Feedback

  • Any feedback you provide will be considered non-confidential.

  • We may use feedback to improve our Services without obligation to you.

21. Customer Service

For support or queries, contact us:

📧 Email: hallasmunsur@gmail.com
📞 Phone: [+8801311-804882]

Effective Date: September 2025