Privacy Policy for English Confidence Pro

Introduction
Welcome to English Confidence Pro. Your privacy is very important to us, and we are committed to safeguarding the personal information you share with us. This Privacy

Policy explains how we collect, use, store, and protect your data when you access our website and services. By using our website, you agree to the practices outlined in this policy.

1. DEFINITIONS

  • “Website” refers to the English Confidence Pro online learning platform.

  • “User” refers to any individual who accesses or uses the website.

  • “Personal Data” refers to any information that identifies or relates to an individual.

  • “Services” refer to the courses, study materials, and other offerings provided by English Confidence Pro.

2. OVERVIEW

This Privacy Policy explains how English Confidence Pro collects, processes, and protects user data. The policy applies to all users accessing our website and services.

3. USER PROVIDED INFORMATION

When you sign up for our courses, we may collect:
a) Name
b) Email address
c) Phone number
d) Payment information
e) Any other details voluntarily provided by you

4. AUTOMATICALLY COLLECTED INFORMATION

We may collect the following automatically:
a) IP address
b) Browser type
c) Device information
d) Usage data (pages visited, time spent, etc.)

5. HOW INFORMATION IS COLLECTED

We collect information through:
a) Account registration
b) Course enrollment
c) Payment processing
d) User interactions with our website

6. COOKIES

We use cookies to enhance user experience, analyse traffic, and provide personalised content. You can disable cookies through your browser settings, but some features of the website may not function properly.

7. EXTERNAL LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Users are advised to review third-party privacy policies before sharing any personal data.

8. OUR USE OF YOUR INFORMATION

We use collected data to:
a) Provide and improve our services
b) Process payments and transactions
c) Communicate with users
d) Personalize user experience
e) Ensure security and prevent misuse

9. CONFIDENTIALITY

We do not sell, trade, or share your personal information with third parties except when required for service delivery or legal compliance.

10. DISCLOSURE OF INFORMATION

We may disclose information:
a) To comply with legal obligations
b) To enforce our terms and conditions
c) To prevent fraud, misuse, or security threats

11. USER RIGHTS

Users may review, update, or request deletion of their personal data by contacting us directly.

12. THIRD-PARTY SERVICES

Third-party payment gateways (e.g., bKash, Nagad, Rocket, or others) may collect user information independently. Users should review their privacy policies before proceeding.

13. SECURITY

We implement reasonable security measures to protect user data. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

14. DISCLAIMER

While we take steps to safeguard your data, English Confidence Pro is not responsible for unauthorised access, cyberattacks, or other unforeseen breaches.

15. GOVERNING LAW & JURISDICTION

This Privacy Policy shall be governed by the laws of Bangladesh. Any disputes will be resolved under the applicable laws and jurisdiction of the courts in Bangladesh.

16. CONTACT INFORMATION

For questions, suggestions, or complaints regarding this Privacy Policy, please contact us:

Email: hallasmunsur@gmail.com
Phone: [+8801311-804882]

17. POLICY UPDATES

We may update this Privacy Policy periodically. Users will be notified of significant changes via email or website announcements.

September 2025